Laura from Guelph, ON CA stayed on June 27, 2004

"I requested a room that has direct connection to the pool side. My request was accommodated, but I was not told, until I checked out, that there was an extra fee for this. I believe this should have been communicated to me upon my request."

Recommends the hotel to others? Yes

Jorg from Orangeville, ON CA stayed on February 18, 2004

"I really liked the electric heating which was very quiet. However, I requested a room at the top floor and did not get it and I had some young people partying above me up to 1:00 am in the morning while I had to get up at 5:00 am...But that is not your fault. Thank you, Joerg Reissmann"

Recommends the hotel to others? Yes

Anonymous guest from Windsor, ON CA stayed on February 01, 2004

"I was under the impression that your hotel had an indoor pool. The website indicated that you had an outdoor pool, and as well as " a swimming pool". Most people would assume that meant an indoor pool. My boyfriend and I chose your hotel because we thought it would be nice and relaxing to go for a nice swim in the winter. We were quite disappointed when we called front desk and asked where the pool was and they told us that there was only an outdoor pool and it was frozen over. Please delete that you have a "swimming pool" on your website, you already have "outdoor swimming pool" listed - it deceives people in thinking you have something you really don't."

Recommends the hotel to others? No